Terms And Condition

Terms And condition

The website, karoritravels.com, is designed exclusively to serve and help customers around the world plan their travel itineraries. By using the website for all your travel needs, you agree to comply with the terms and conditions mentioned herein. These terms and conditions are attributed to all types of travel-related transactions carried out on the website and comply with legal obligations.

These terms of use are entered into between you and karoritravels.com . The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, these “Terms of Use”), govern your access and use of karoritravels.com  together with the Company’s mobile website and mobile and tablet applications, including any content, functionality and services offered on or through karoritravels.com, the Company’s mobile website and mobile and tablet applications (collectively, the “Website”), whether as a guest or a registered user. The Website is provided solely to assist you in gathering travel information, determining the availability of travel, related goods and services, making legitimate reservations or transacting business with travel suppliers, and for no other purpose.

Please read the Terms of Use carefully before you start using the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, located at karoritravels.com  incorporated herein by reference. If you do not wish to accept these Terms of Use or the Privacy Policy, you must not access or use the Website.

This website is offered and available to users 18 years of age or older who reside in the United States or any of its territories or possessions or Canada. By using this website, you represent and warrant that you meet all of the above eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

User Representation

By using the website, you agree that:

  • You are 18 years of age or older.
  • You have the legal authority to create a binding legal obligation.
  • All information provided by you on the website is true, accurate and complete.
  • Your use of this website is limited, but not restricted, to making or managing travel reservations for yourself or on behalf of another person.
  • karoritravels.com reserves the right to request documentation for any reservation that requires subsequent validation by the cardholder. Cancellation may occur, if the requested documents are not provided.

Changes To Terms Of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the website thereafter. Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page each time you access the website so you are aware of any changes, as they are binding on you.

Website Access And Account Security

We reserve the right to withdraw or modify this website, and any services or materials we provide on or through the website, in our sole discretion and without notice. We will not be liable if for any reason all or any part of the website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire website, to users, including registered users.

You are responsible for:

  • Make all necessary arrangements for you to have access to the website.
  • Ensure that all persons who access the Website through your Internet connection are aware of these Terms of Use and comply with them.

To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all information you provide on the Website is correct, current and complete. You agree that all information you provide to register on this Website or otherwise, including, without limitation, through the use of any interactive features on the Website, is governed by our Privacy Policy, and you agree to all actions We take with respect to your information consistent with our Privacy Policy.

If you choose, or you are provided with, a username, password or any other information as part of our security procedures, you must treat such information as confidential and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this website or portions of it using your username, password or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should take particular care when accessing your account from a public or shared computer so that others cannot view or record your password or other personal information.

We have the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision. of these Terms of Use.

Intellectual Property Rights

The website and its entire contents, features and functionality (including, without limitation, all information, software, text, displays, images, video and audio, and the design, selection and arrangement of the themselves), are the property of the Company, its licensors or other suppliers of such material and are protected by copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws of the United States and international.

These Terms of Use permit you to use the Website solely for your personal, non-commercial use. You must not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store or transmit any material on our website, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing such materials.
  • It may store files that are automatically cached by your web browser for improved display.
  • You may print one copy of a reasonable number of pages from the Website for your personal, non-commercial use and not for further reproduction, publication or distribution.
  • If we provide desktop, mobile or other applications for download, you may download a single copy to your computer or mobile device solely for your personal, non-commercial use provided that you agree to be bound by our end user license agreement for such applications.
  • If we provide social media features with certain content, you may take such actions as are permitted by such features.

You must not:

  • Modify copies of any material on this site.
  • Use any illustrations, photographs, video or audio sequences, or any graphics separately from accompanying text.
  • Delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from this site.

You must not access or use for commercial purposes any part of the Website or any services or materials available through the Website. If you wish to make any use of the material on the Website other than that set out in this section, please direct your request to: mailto:info@karoritravels.com.   If you print, copy, modify, download or use or provide any other person with access to any part of the website in breach of the Terms of Use, your right to use the website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title or interest in the Website or any content obtained through the Website is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.

 

Prohibited Uses

You may use the Website only for lawful purposes and in accordance with these Terms of Use. You agree not to use the website:

  • In any way that violates any applicable federal, state, local, or international law or regulation (including, but not limited to, laws regarding the export of data or software to and from the US or other countries).
  • For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.
  • To send, knowingly receive, upload, download, use or re-use any material that does not comply with the Content Standards set out in these Terms of Use.
  • To transmit or procure the sending of any advertising or promotional material, including any “junk mail”, “chain letter” or “spam” or any other similar solicitation.
  • Impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity (including, without limitation, by using email addresses or usernames associated with any of the foregoing).
  • Engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as determined by us, may harm the Company or users of the Website or expose them to liability.

Additionally, you agree not to:

  • Use the Website in any manner that could disable, overburden, damage, or impair the Site or interfere with any other party’s use of the Website, including their ability to engage in real time activities through the Website.
  • Use any robot, spider or other automatic device, process or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.
  • Use any manual process to monitor or copy any of the materials on the Website or for any other unauthorized purpose without our prior written consent.
  • Use any device, software or routine that interferes with the proper functioning of the Website.
  • Introduce viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage or disrupt any part of the Website, the server on which the Website is stored, or any server, computer or database connected to the Website.
  • Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
  • Otherwise, attempt to interfere with the proper functioning of the website.

User Contributions

The Website may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display or transmit to other users or other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”) on or through the Website. All User Contributions must comply with the Content Standards set forth in these Terms of Use.

Any User Contributions you post to the site will be considered non-confidential and non-proprietary. By providing any User Contribution on the Website, you grant us and our affiliates and service providers, and each of them and our respective licensees, successors and assigns, the right to use, reproduce, modify, perform, display , distribute and disclose to third parties. parts any such material for any purpose.

You represent and warrant that:

  • You own or control all rights to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors and assigns.
  • All of your User Contributions do and will comply with these Terms of Use.

Supervision And Compliance; Termination

We have the right to:

  • Remove or refuse to post any User Contributions for any or no reason, in our sole discretion.
  • Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates the Terms of Use, including the Content Standards, infringes any intellectual property right or other proprietary right. Anyone. or entity, threatens the personal safety of users of the Website or the public or could create liability for the Company.
  • Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.
  • Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Website.
  • Terminate or suspend your access to all or part of the Website for any or no reason, including, without limitation, any violation of these Terms of Use.

Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSORS AND SERVICE PROVIDERS FROM ANY CLAIM RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTION TAKEN AS A CONSEQUENCE OF THE INVESTIGATIONS BY ANY SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

We undertake no responsibility to review material before it is posted on the Website, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction with respect to transmissions, communications or content provided by any user or third party. We have no obligation or liability to anyone for performance or nonperformance of the activities described in this section.

Content Standards

These content standards apply to any and all User Contributions and use of the Interactive Services. User Contributions must fully comply with all applicable federal, state, local and international laws and regulations. Without limiting the foregoing, user contributions must not:

  • Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable.
  • Promote sexually explicit or pornographic material, violence or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • Infringe any patent, trademark, trade secret, copyright or other intellectual property or other rights of any other person.
  • Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that may give rise to civil or criminal liability under applicable laws or regulations or that may otherwise be in conflict with these Terms of Use and our Privacy Policy.
  • Be capable of deceiving anyone.
  • Promote any illegal activity, or advocate, promote or assist any illegal act.
  • Cause annoyance, inconvenience or unnecessary anxiety or which may annoy, embarrass, alarm or annoy any other person.
  • Impersonate any person or misrepresent your identity or affiliation with any person or organization.
  • Involve commercial or sales activities, such as contests, sweepstakes and other sales promotions, barter or advertising.
  • Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

Copyright Infringement

If you believe that any User Contribution violates your copyright, please see our DMCA Copyright Policy for instructions on how to send us a notice of copyright infringement. It is the Company’s policy to terminate the user accounts of repeat infringers.

Changes To The Website

We may update the content of this website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.

Information About You And Your Visits To The Website

All information we collect on this website is subject to our Privacy Policy. By using the Website, you consent to all actions we take with respect to your information in accordance with the Privacy Policy.

Online Purchases And Other Terms And Conditions

All purchases through our website or other transactions for the sale of services or information formed through the website or as a result of visits made by you are governed by our Terms of Sale, which are incorporated into these Terms of Use .

Additional terms and conditions may also apply to specific portions, services or features of the Website. All additional terms and conditions are incorporated by this reference into these Terms of Use.

Third Parties

If you use the Website to submit requests for or on behalf of a third party, such as a family member or travel companion, you are responsible for any errors in the accuracy of the information provided in connection with such use; including, but not limited to, the billing address and telephone number of the credit card holder. These should match what is on file at your financial institution. In addition, you must inform the Third Party of all terms and conditions (including these Terms of Use) applicable to all products or services purchased through this website, including all rules and restrictions applicable thereto. If you are using this Website for or on behalf of a third party, you agree to indemnify and hold each covered party harmless from any liability, loss, damage, demand and claim (including costs of defence), relating to the Third Party or your breach. of any of its obligations as described above. You are directly responsible for any submitted request, including total charges and performance obligations. You acknowledge that in no event will the Company be required to refund any amounts.

Travel Services

Travel Service Providers

You agree to comply with the terms and conditions of purchase imposed by any service provider who provides services directly or indirectly related to your use of the Website and purchases made on or through the Website, whether such provider is selected by you or the Company. of travel services. , including, without limitation, all payment amounts when due and compliance with the Travel Service Provider’s rules and restrictions regarding the availability and use of fares, products or services. You understand that any violation of such Travel Service Provider’s rules and restrictions and/or conditions of purchase may result in the following: cancellation of any reservation or purchase; denial of access to any flight; hotel or car; the loss of any money you have paid for such reservation or purchase; and the Company debiting your account for any costs incurred by the Company arising out of or related to such breach. You are solely and fully responsible for any charges, fees, duties, taxes and/or assessments arising from your use of the Website.

YOU AGREE THAT THE COMPANY IS NOT LIABLE FOR ANY INJURY, LOSS, CLAIM, DAMAGES OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS, LOSS OF SAVINGS AND OTHER INTANGIBLE DAMAGES). LOSSES), WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, ARISING OUT OF OR IN ANY WAY RELATED TO THE PERFORMANCE OR NON-PERFORMANCE OF ANY TRAVEL SERVICES PROVIDER, INCLUDING, BUT NOT LIMITED TO, ANY RESULTING FAILURE TO PERFORM OF BANKRUPTCY, REORGANIZATION, INSOLVENCY, DISSOLUTION OR LIQUIDATION, REGARDLESS OF THE COMPANY’S KNOWLEDGE OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT YOUR SOLE REMEDY FOR NON-PERFORMANCE RESULTING FROM BANKRUPTCY, REORGANIZATION, INSOLLUTION, DISSOLUTION OR LIQUIDATION OF A TRAVEL SERVICE PROVIDER IS TO SUCH TRAVEL SERVICE PROVIDER AND NOT THE COMPANY.

The Company has no special knowledge of disability suitability for any booking. For information regarding disability eligibility for any booking, please contact the Travel Service Provider directly.

Cancellation And Refund

  • The amount of airline tickets and service fees charged for the reservation are non-refundable after 24 hours.
  • Any cancellation beyond 24 hours is subject to the rules of the airline in question. However, a cancellation fee will apply.
  • Tickets can be cancelled within 24 hours of booking for a fee by calling our 24/7 customer service.
  • In case of no-show, the ticket is non-refundable and the airline loses the entire amount. To avoid no-shows, please notify us at least 4 hours before the flight departure.
  • changes to passenger names are not permitted per airline policy. Any changes made to the itinerary are restricted and subject to the rules of the airline in question.
  • All low-cost airline tickets purchased within 7 days (168 hours) of travel date are non-refundable after the time of purchase

In case of hotel reservations and rental car reservations, the amount paid is not refundable under any circumstances. However, service fees charged for making hotel reservations and rental car reservations may be refundable.

All cancellations related to airline tickets, hotel reservations and rental car reservations must be made by phone only. We will only accept the refund request if the conditions mentioned below are met:

  • If you have made a cancellation and refund request with us, provided that the fare rules allow cancellation and refund.
  • If not you are a “no show”. “No show” refers to the situation in which a passenger is not present at the airport at the time of boarding the flight and does not provide information about it to the airline. In most scenarios, a “no-show” booking is not eligible for any supplier exemption regarding refund processing.
  • We are able to secure vendor exemptions while we process your requested cancellation and refund. However, it may not always be possible for us to do so.

We are unable to provide any specific time frame regarding how long it may take to process your requested refund. All refund requests go through a strict sequential format. Once the cancellation request has been made with our customer service agent, you will be sent an email notification from us indicating that the request has been received. However, receiving a notification does not guarantee that you will receive a refund. The email notification is only an acknowledgment that your request has been received and provides you with a tracking number. Upon receipt of your cancellation and refund request, we will contact suppliers such as airlines, hotels and car rental companies to generate a waiver, only if you are eligible for a refund. The supplier’s decision will be final and we will inform you.

Our service fees related to the original reservation or booking are non-refundable. We inform you that we depend completely on the decision of the suppliers when it comes to receiving the requested refunds. Please note that refunds are only possible if airline/supplier rules allow it. Once the provider has approved your requested refund, it may take up to 60 to 90 days; from when you receive your application until you receive credit on your statement. In addition to refund fees from airlines and other providers, karoritravels.com  will charge a post-ticketing service fee, as applicable.

All refund fees charged are per passenger, per ticket. Refund fees only apply if the provider has authorized a refund or if a waiver has been received. If the supplier does not process the requested refund, then we will refund the post-ticketing service fees we charged you. However, this does not apply to our booking fees for the original travel reservation or reservation.

Web Billing

Without limiting any other terms, by choosing to add Automatic Web Check-in to a reservation, the consumer agrees to be bound by the Airline Terms, Conditions of Carriage and all other applicable airline rules, and agrees that karoritravels.com will make such acknowledgments on behalf of the consumer at the time of check-in.

Seating, Meals, Frequent Flyer And Other Special Requests

Please note that seating, meals, frequent flyer program and any other special requests made by you are treated as requests only. In the event of cancellation, our service fee of up to $10, as well as any seating charges paid for making such special request on your behalf, are not subject to refund. We take no responsibility in stating that you will be allocated the seats you have selected. Likewise, we cannot assure you that the airline will honor your meal(s), frequent flyer, and other special requests. Therefore, it is strongly recommended that you contact the respective airline directly for confirmation of these requests prior to your scheduled departure date.

Baggage Policy And Fees

Most airlines have started charging fees for even the first checked bag, so it is highly recommended to travel light to reduce the cost of luggage. For information on each airline’s baggage fee, see our Baggage Fees page. In case you are traveling with excess baggage, you will have to pay an excess baggage fee depending on the airline and its baggage policy. Each airline’s baggage policy varies and the baggage fee can range from $15 to $200 and even more, depending on the size, weight and amount of luggage. However, in the event of a cancellation, our service fee of up to $12 and baggage fee for certain airlines are non-refundable. We ensure that updated baggage fee details are available, but it is strongly recommended that you contact the airline directly for their latest baggage policy.

Baggage And Other Fees

Some airlines may require you to pay additional fees at the airport for certain services and/or if you exceed certain limits (for example: baggage weight limits) as dictated by the airline. Additionally, some airlines do not offer any free baggage allowance. During the booking process, each airline under consideration should be consulted directly for complete information regarding your baggage and any other applicable fees.